Privacy Policy

Effective Date: December 19th 2026

SleepWell Diagnostics Ltd ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, store, and protect personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta’s Health Information Act (HIA), and other applicable provincial health privacy laws.

1. Personal Information We Collect

We may collect personal information necessary to provide sleep diagnostic and treatment services, including but not limited to:

Identifying information (name, date of birth, contact details)
Health information (sleep history, diagnostic test results, treatment data)
Referral and physician information
Insurance and billing information
Payment information (credit card or insurer details)
Appointment and communication records

We only collect information that is reasonably necessary for the purposes identified below.

2. How We Use Personal Information

Your personal information may be used for the following purposes:

Assessing, diagnosing, and treating sleep-related conditions
Coordinating care with physicians and other healthcare providers
Scheduling appointments and communicating with you
Processing payments, billing, and insurance claims
Operating and improving our clinical services
Meeting legal, regulatory, and accreditation requirements

3. Consent

We obtain consent for the collection, use, and disclosure of personal information, except where otherwise permitted or required by law. Consent may be express or implied and can be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Personal Information

We do not sell personal information. Personal information may be disclosed only as necessary to:

Healthcare professionals involved in your care
Laboratories, diagnostic providers, or medical equipment suppliers
Insurance providers for billing and reimbursement purposes
Regulatory bodies or accreditation organizations as required
Service providers who assist us in clinic operations (e.g., electronic medical records, payment processors), under confidentiality agreements
Comply with legal or regulatory obligations

5. Safeguards

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards include secure electronic systems, restricted access, staff training, and confidentiality agreements.

6. Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to meet legal, regulatory, and professional requirements. Information is securely destroyed or anonymized when no longer required.

7. Access and Correction

You have the right to request access to your personal information and to request corrections if you believe it is inaccurate or incomplete, subject to legal exceptions. Requests must be made in writing and may require verification of identity.

8. Website and Electronic Communications

Our website may collect limited technical information (such as IP address, browser type, or cookies) to improve functionality and user experience. This information does not identify you personally.

Email and phone communications may not always be secure. We recommend avoiding the transmission of sensitive personal or health information through unsecured electronic communication unless necessary.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Information

If you have questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact:

SleepWell Diagnostics Ltd
info@SleepWellAB.com
587-123-4567

This Privacy Policy is intended for general informational purposes and reflects our commitment to protecting your privacy.

Revised date: January 15th 2026